Masterclass overview
Why is problem-solving and decision-making important in the workplace?
How many decisions do you make each day? 50, 100? It is a natural part of everyday life. In the workplace, you need to be able to problem-solve and make decisions which can have serious consequences.
Excellent problem-solving skills and decision-making are essential for effective management delivery as they affect every aspect of any business.
What does best practice look like?
Structured approaches are needed to be able to analyse and apply problem-solving steps and strategies. This means you can identify solutions and workarounds efficiently , thus enabling good decisions.
What will you achieve at the end of this Masterclass?
We make decisions and solve problems continuously. Some people love this because they enjoy the challenge, being self-directed, and the feeling of satisfaction when they work through complex problems. As well as learning about how you approach problems and decisions, you will find out about key problem-solving models and techniques combined with decision making constructs.
You will be stimulated to find new ways of thinking about problems via structured methodologies which identify options and then put things together in a way that works.
How will you measure success?
- Apply problem solving steps and tools
- Analyse information to clearly describe problems
- Identify appropriate solutions
- Think creatively and contribute to a problem solving team
- Select the best approach for making decisions
- Create a plan for implementing, evaluating, and following up on decisions
- Avoid common decision-making mistakes
- Understand key processes and structures for effective problem-solving.
Who benefits from this Masterclass?
We designed this masterclass for anyone keen on improving their higher order thinking skills. You may be a school-leaver, apprentice, student, graduate, in a job that would benefit from enhanced problem-solving and decision-making skills or an entrepreneur who is dealing with change.
How will you manage your motivation?
You study at your convenience at your own pace. As you move through the class lessons, be inspired to complete each lesson by monitoring the progress tracker to oversee your class achievement.
Your e-workbook includes all assignments, information, instructions, tasks and further reading contained in one place. Plus with each lesson being a video, you get to study in an easy and consistent manner. Complete your study of the class material to obtain your certificate.
You decide on the best learning approach which works for you. Select from On-Demand or Live Tutor.
